Case study - Website development and an automated booking system

The situation

Ondori is a Japanese izakaya in Vilnius's Old Town. Their identity was strong, but it had no presence online. The business also faced a practical challenge: bookings were handled manually — every call or message needed a manager's attention.

The solution

• Design built on the brand's character: We built a website that reflects Ondori's aesthetic world. The result is a site that instantly communicates who Ondori is.
• Backend and booking system: We built a full backend solution — a booking form with date, time, and party-size selection. Customers book themselves, and the system confirms automatically.
• Automatic notifications: Customers get confirmation and reminder emails with zero manual work from the team. The manager no longer needs to keep an eye on the phone constantly.

Results

Since the system launched, bookings run independently — the customer picks a time, fills out the form, and gets confirmation automatically. The team can focus on what matters most: an authentic in-person customer experience, not remote admin work.

Work done